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Responsible Gaming Policy

Responsible Gaming Policy

Play Responsibly. We’re Here to Help.

At Official site Pinco Casino, we are dedicated to fostering a secure and responsible gaming environment where entertainment remains enjoyable and under control. Our Responsible Gaming Policy outlines the tools, safeguards, and support systems we provide to help you maintain a healthy relationship with gambling.

1. Our Commitment to Safer Gaming

We are committed to:

  • Promoting responsible gaming as a core business principle
  • Providing self-exclusion and time-out tools for better control
  • Supporting players who may be at risk of developing gambling-related issues
  • Enforcing strict age verification to prevent underage access

2. Know the Signs – Stay in Control

Gambling should never become a source of distress or financial pressure. Ask yourself:

  • Do I try to reduce my gambling but can’t?
  • Have others commented negatively about my gambling?
  • Do I feel guilty after placing bets?
  • Do I chase losses to “win it back”?
  • Do I gamble to relieve stress or escape problems?

Take the 20-question self-assessment from Gamblers Anonymous for a deeper insight.

  • 0 “Yes” answers = Low risk
  • 1 “Yes” answer = Moderate risk
  • 2 or more “Yes” answers = High risk — consider seeking help

3. Self-Exclusion Options

Need to take a longer break? We offer flexible self-exclusion periods:

  • 1 year
  • 3 years
  • 5 years
  • 10 years
  • Lifetime (permanent)

How to apply:
Visit your account’s Responsible Gaming section or email
📧 [email protected]
Once activated, your account will be locked, and you will no longer receive promotional messages.

⚠️ Lifetime exclusions are irreversible.

4. Cooling-Off Periods

For shorter breaks, choose a cooling-off period where your account will be temporarily paused:

  • 24 hours
  • 7 days
  • 1 month
  • 3 months

You won’t be able to place bets or deposit during this time. This action is immediate and cannot be canceled early.

5. Support for Gambling Addiction

If gambling becomes overwhelming, we encourage you to reach out to licensed support organizations that offer confidential help:

These platforms offer free support, group programs, and professional resources.

6. Age Restrictions & Parental Controls

Access to pinco.inc is strictly prohibited for users under 18 years of age (or jurisdiction-specific legal age). We actively enforce this with:

  • Age verification during account registration
  • Random audits
  • Permanent closure of underage accounts with forfeiture of winnings

To assist parents and guardians, we recommend internet filtering tools:

7. Practical Tips for Responsible Gambling

Maintain control and enjoy the experience by following these best practices:

  • Set deposit limits before you start playing
  • Don’t chase losses — accept them as part of the game
  • Establish a time limit and take regular breaks
  • Avoid gambling under stress, fatigue, or influence
  • Use only one account to keep clear records of activity

8. Underage Gambling Policy

If we discover that a user is underage:

  • The account will be closed
  • All winnings will be forfeited
  • Deposits may be refunded, where possible
  • The matter may be reported to the relevant authorities

9. Contact Our Responsible Gaming Support

If you need assistance, advice, or would like to activate any responsible gaming tools, our dedicated support team is here for you:

📧 [email protected]

All inquiries are handled confidentially and in full compliance with data protection laws.